تأثير أساليب إدارة الانطباعات التنظيمية على الشعور بالاغتراب الوظيفي لدى العاملين بمصلحة الضرائب المصرية

الملخص EN

This study aimed at identifying the impact of organizational impression management methods on the employees's feelings of job alienation in the Egyptian Tax Authority.

Data were collected using a simple random sample from the employees in the Egyptian Tax Authority in Alexandria and Cario, where 384 questionnaires were distributed and 328 of them were returned valid.

The findings of the study relevealed that organizational impression management methods had a statistically significant impact on job alienation and they interprested 65.3% of the changes in job alienation.

Using the multiple regression analysis, the study indicated that this impact was due to the effect of two dimensions of organizational impression management methods, namely intimidation and exemplification, in the Egyptian Tax Authority.

The relationship between these two dimintions and job alienation were statistically significant.

The study also revealed that the experience and the organizational level had a significant impact on all dimensions of both organizational impression management methods and job alienation.

Gender had a significant impact on most dimensions of organizational impression management methods, except for self-promotion, and also had a significant impact on most dimensions of job alienation, except for self-alienation.

Qualifications did not have any impact on all dimensions of organizational impression management methods and they also did not have a significant impact on most dimensions of job alienation, except for feeling helpless and meaninglessness