تحديد العوامل الديمغرافية و المهنية المؤثرة على دوران العمل في المنظمات الاقتصادية الخدمية الجزائرية باستخدام اختبار كا2 للاستقلالية

الملخص EN

JEL: J63, J1, N3, L8, G2The study aimed to identify the most important demographic and professional factors affecting the turnover in algerian services companies.

To achieve this, 292 questionnaires were distributed to individuals working in 50 organizational units; individual responses were analyzed using the Chi-Squared (X2) test for Independence.

A set of findings provided for a statistically significant impact at a significance level of 5% for some demographic and professional factors (age, educational level, years of experience in the organization and years of experience in the current job position) on the turnover, while other factors studied (sex, family status, job position and the nature of the employment contract) were not affected it.

It was suggested that attention should be paid to make their level of job satisfaction higher than could be achieved by competing organizations.

Key words: turnover, turnover intention, demographic factors, professional factors, algerian services companies.

Jel Classification Codes: J63, J1, N3, L8, G2.