أثر الذكاء العاطفي في تخفيف ضغوط العمل لدى العاملين في صندوق الملك عبدالله الثاني للتنمية

الملخص EN

The study aimed to test the effect of emotional intelligence in alleviating the work pressure of workers in the King Abdullah II Fund for Development, as the study community was from the King Abdullah II Fund for Development, while the sampling unit was represented in all the workers in the King Abdullah II Fund for Development (90) employees The comprehensive survey was used, drawing on the expertise of the researcher and the Human Resources Department.

The questionnaire was distributed to all of them, (88) questionnaires were retrieved, and (4) were excluded due to their lack of validity for statistical analysis.

The valid questionnaires reached (84) questionnaires, at a rate of (93.3%).The study reached a number of results, the most important of which was the presence of a statistically significant effect at a level (α<= 0.05) for all dimensions of emotional intelligence (self-awareness, motivation, self-control, empathy) in relieving work stress.

And the presence of a statistically significant effect at the level (α<= 0.05) of the dimensions (self-awareness, self-control, empathy) in the workload.

As for motivation, its effect was apparent, not moral In the light of these results, the study recommended a number of recommendations, the most important of which was the approximation of the idea of emotional intelligence in order to develop the employee's emotional abilities, develop the concept of motivation among employees and solve all problems facing him in positive ways away from anxiety, stress and nervousness