المتطلبات الرئيسة لنجاح تطبيقات الحكومة الإلكترونية في الوزارات الفلسطينية

الملخص EN

The research aimed at determining the main requirements of the success of e-government applications in the Palestinian ministries.

These requirements are divided into four key topics: The top management support, the needed human resources, the readiness of citizens to deal with e-government, and the needed information & communications technology.

The research focused on a vital administrative and social subject (e-government), that affected on the quality of life and well-being.

The researcher used the descriptive approach because of its relevance to the nature of the research, and a custom questionnaire was designed as a tool to collect the necessary data.

The study showed that there is a high level of availability requirements for the success of e-government applications in the Palestinian ministries .

The results showed that 67.3% of the respondents emphasized the availability of the support from the top management -at a high degree- in the Palestinian ministries to achieve the success of e-government applications.

According to the results, 56.6% of the respondents indicated that the needed human resources are available -at a high degree- in the Palestinian ministries.

The results revealed that 74.4% of the respondents believe that the readiness of citizens to deal with e-government is available at a high degree.

The results revealed that 73.4% of the respondents indicated that the needed level of information and communications technology is also available -at a high degree-.