بطاقة الأداء المتوازن و القياس المقارن

الملخص EN

This study aimed to provide a model for the application of the balanced scorecard and the Benchmarking through integration between them in the process of evaluating the performance of the grain complex branches in Laghouat for the years 2017/ 2018, so this study was divided into a theoretical aspect that presents the concept of the balanced scorecard and the Benchmarking, while the applied side has been applied The dimensions of the balanced scorecard in the performance evaluation process for the years 2017/ 2018 and its results were used as inputs to apply the Benchmarking.

The study reached the importance of the scorecard in the evaluation process, the importance of its outputs in applying the internal and external Benchmarking method, and also found that there are some imbalances for some dimensions in the balanced scorecard, on The branche can be remedied as soon as possible.