إدارة الجودة الشاملة في مؤسسات التعليم العالي : المفاهيم، المبادئ، النظم و المعوقات التي تحول دون تطبيقها

الملخص EN

The importance of this scientific article is to shed light on a modern concept in higher education since its appearance in the United States of America, which is the concept of total quality in education, especially since quality assurance in education has become a means for the educational system to achieve its set goals, and from the credibility of educational institutions' efforts and their relevance to their mission and goals And from gaining the confidence of the beneficiaries of the educational service, and from here we aim through this article to discuss the total quality in higher education by specifying: .

1Concepts of Total Quality Management in Higher Education.

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2Principles of Total Quality Management in Higher Education.

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3Total Quality Management Systems in Higher Education.

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4Obstacles to Total Quality Management in Higher Education.