واقع إعادة هندسة العمليات الإدارية في مكاتب التربية و التعليم بمدينة الرياض

الملخص EN

This study aimed to recognize the reality of the re-engineering of administrative processes in the offices of education in Riyadh city and the obstacles which prevent their real application and to find statistically significant differences between the average responses of the sample of the study .

the researchers used the descriptive survey approach in their study and applied the study to all the directors and assistants of the offices of education for girls in Riyadh, and a random sample of the heads of units and educational supervisors.

the number of members of the sample of the study were (236) from the original society.

the researchers used the questionnaire as the tool of collecting data.

the study had a number of results which were : the reality of re-engineering administrative processes in the dimensions (planning, organization, guidance, control) achieved to a medium degree with the arithmetic mean at (2.85), and the obstacles to the re-engineering of administrative processes achieved to a high degree with the arithmetic mean at (3.81), there were no statistically significant differences between the responses of the sample study to the reality of re-engineering administrative processes and the obstacles that limit their application due to the different scientific qualifications but there were statistically significant differences between the responses of the sample study to the re-engineering of administrative processes and the obstacles that limit their application due to different job and years of experience.