مستوى جودة الخدمات الأكاديمية و المهنية في التعليم العالي من وجهة نظر الطلاب

الملخص EN

The study aims at revealing the level quality of the academic and professional services for students at the light of gender and academic level.

the researcher used the descriptive analytical method based on the design of the questionnaire.

the sample of the study was of 150 students from Relizane university.

the results showed that the level quality of services was rated as average at the total score and at the two fields of the instrument, there were no significant differences attributed to gender, the academic level.

the results of the study allowed us to develop practical proposals represented in a thematic program for academic advising and accompanying to be used by the specialist in designing his annual work plan.