اختبار الدور الوسيط لجودة خدمات الفنادق في العلاقة بين التنمية المهنية و التنمية الاقتصادية من وجهة نظر العاملين بالفنادق بمدينة دنقلا

الملخص EN

The study aimed to examining the mediating role of hotels services quality for the relationship between professional development and economic development from the viewpoint of hotels employees at Dongola city.

the problem of the study focuses on decrease of economic development indicators because unawareness of improving hotels services quality and professional development programs planning.

five hypotheses were developed and a questionnaire was designed.

after data collection and analysis from the respondents, the study reached up to mediates hotels services quality the relationship between professional development and achieving economic development with an indirect effect of (0.401).

the study recommended there is a need to increase leadership and employees at hotels in Dongola city awareness in importance of professional development, hotels services quality and economic development.