إدارة الجودة الشاملة: رؤية إسلامية

الملخص EN

This research paper aims to highlight the concept of total quality management from an Islamic perspective, determine the rules and its underlying principles, and to identify the most important characteristics of total quality management from an Islamic point of view.

the research paper also focuses on information in the field of total quality management by presenting the most important features of total quality management in terms of concept, importance and objectives.

the research paper requires the use of the descriptive approach to identify concepts of Islamic total quality management.

as a result, we have concluded that total quality management from an Islamic perspective is based on a set of principles, rules and general characteristics in Islam.