أثر تمكين فرق العمل في تحقيق التميز التنظيمي : دراسة ميدانية بالمديرية العملية لاتصالات الجزائر بولاية الجلفة

الملخص EN

This study aimed to know the effect of empowering work teams in achieving organizational excellence in the Operational Directorate of Communications in the province of Djelfa.

To solve the research problem, we conducted a field study using the questionnaire as a main tool for collecting information, and it was distributed to a random sample estimated at (20.

41%) of the study population.

The data was processed and analyzed using appropriate statistical methods using the (SPSS) program.

The study concluded several results, the most important of which are : - Adopting the empowerment of work teams at a high level, and achieving organizational excellence at a medium level.

- It was found through simple linear regression that there is a positive and statistically significant effect to enable work teams to achieve organizational excellence in the Operational Directorate of Algerie Telecom in the province of Djelfa.