أثر جودة الخدمات التعليمية بالمدراس الخاصة على رضا الأولياء: دراسة لعينة من أولياء التلاميذ بالمدارس الخاصة بالجزائر

الملخص EN

This study aims to demonstrate the impact of the quality of educational services on the satisfaction of parents in private schools in Algeria, a questionnaire that included (43) items to collect primary information.

the descriptive analysis method was used, and then data was collected, analyzed and hypotheses tested using the (Spss.

25) program.

the study reached a number of results, such as: there is a statistically significant effect of the quality of special educational services on parents 'satisfaction, with a significant value of (0.

05), There are also differences in the satisfaction of the parents due to their educational level and age.

The study concluded the following recommendations: Schools should continue to emphasize the commitment and continuous development of the quality of educational structures, the quality of procedures, the quality of interaction and the quality of results to improve the programs accredited in private schools.