أثر تطبيق الإدارة الإلكترونية في إطار الموارد البشرية على أداء المنظمة : دراسة تطبيقية في شركات الاتصالات الأردنية

العناوين الأخرى

The impact of E-management implementation within the framework of human resources on the performance of the organization in the Jordanian telecommunication companies : applied study in Jordan’s telecommunication companies

مقدم أطروحة جامعية

البشابشة، إسراء عبد الحميد

مشرف أطروحة جامعية

الطراونة، خلف إبراهيم خليف

الجامعة

جامعة مؤتة

الكلية

كلية إدارة الأعمال

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2019

الملخص الإنجليزي

This study aims to identifying the impact of e- management within the framework of human resources ( HR ) on the organizational performance in the Jordanian telecommunication companies.

The researcher adopted the analytical descriptive method to highlight the concepts related to the subject of the study, as well as to analyze and extrapolate the results.

The study sample consisted of 170 directors, deputy director, head of department and head of division in telecommunication companies in Jordan.

In order to achieve the aims of the study, a questionnaire was developed to collect primary data from the sample of the study.

In light of this, data collection and analysis of the hypotheses were obtained using SPSS.

The study concluded that the general arithmetic average of the responses of the sample to the paragraphs that measure the e-administration variable was ( 3.28 ).

The average score was 3.28, followed by electronic compensation with an average of 3.29, followed by electronic training with average of 3.26, finally and ranking fourth was the electronic choice with arithmetic mean of ( 3 :19 ).

In light of the results obtained, the study recommended a number of recommendations, the most important, is that the surveyed companies should work to establish culture and concept of e- management and its applications by holding intensive courses and workshops for staff and the public in order to adopt e- management.

The study also recommends that there should be a review and evaluation for the electronic training from time to time to verify the effectiveness of this modern method in e- management.

التخصصات الرئيسية

إدارة الأعمال

عدد الصفحات

96

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

العربية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-1402420