أثر تطبيق الإدارة الإلكترونية في إطار الموارد البشرية على أداء المنظمة : دراسة تطبيقية في شركات الاتصالات الأردنية

Other Title(s)

The impact of E-management implementation within the framework of human resources on the performance of the organization in the Jordanian telecommunication companies : applied study in Jordan’s telecommunication companies

Dissertant

البشابشة، إسراء عبد الحميد

Thesis advisor

الطراونة، خلف إبراهيم خليف

University

Mutah University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2019

English Abstract

This study aims to identifying the impact of e- management within the framework of human resources ( HR ) on the organizational performance in the Jordanian telecommunication companies.

The researcher adopted the analytical descriptive method to highlight the concepts related to the subject of the study, as well as to analyze and extrapolate the results.

The study sample consisted of 170 directors, deputy director, head of department and head of division in telecommunication companies in Jordan.

In order to achieve the aims of the study, a questionnaire was developed to collect primary data from the sample of the study.

In light of this, data collection and analysis of the hypotheses were obtained using SPSS.

The study concluded that the general arithmetic average of the responses of the sample to the paragraphs that measure the e-administration variable was ( 3.28 ).

The average score was 3.28, followed by electronic compensation with an average of 3.29, followed by electronic training with average of 3.26, finally and ranking fourth was the electronic choice with arithmetic mean of ( 3 :19 ).

In light of the results obtained, the study recommended a number of recommendations, the most important, is that the surveyed companies should work to establish culture and concept of e- management and its applications by holding intensive courses and workshops for staff and the public in order to adopt e- management.

The study also recommends that there should be a review and evaluation for the electronic training from time to time to verify the effectiveness of this modern method in e- management.

Main Subjects

Business Administration

No. of Pages

96

Table of Contents

• APA
• MLA
• AMA

Language

Arabic

Data Type

Arab Theses

Record ID

BIM-1402420