إسهامات استراتيجيات إدارة الانطباع و دورها في تعزيز سلوكيات المواطنة التنظيمية لدى موظفي صندوق ضمان الصفقات العمومية-المديرية الجهوية للجنوب-ورقلة

الملخص EN

This study aims to identify the role of impression management strategies in enhancing organizational citizenship behavior among the employees of the regional directorate of the South of Ouargla, where the dimensions of the independent variable were represented in self-promotion, ingratiation, exemplification, intimidation, suppliction, while the dimensions of the dependent variable were represented in altruism, civility, sportsmanship, voluntariness, and awareness of conscience.

the researchers followed the descriptive analytical approach.

to achieve the objectives of the study, a questionnaire was designed that included 50 items, where 30 questionnaires were processed by the statistical program SPSS v 26, using many statistical methods.

the study indicated that there is an average interest in the methods of impression management, while there is a rise in organizational citizenship behaviors among employees.

the study also concluded that there is no correlation between impression management and organizational citizenship behaviors, and that there are no statistically significant differences in organizational citizenship behaviors due to demographic variables.

finally, the study ends and confirms that organizational citizenship behaviors are high in the institution under study due to the presence of other factors.