أثر إدارة الجودة الشاملة على الأداء التنظيمي في شركات صناعة الألمنيوم الأردنية

العناوين الأخرى

The effect of total quality management on organizational performance in Jordanian aluminum companies

مقدم أطروحة جامعية

التوبة، طارق أسامة مصطفى

مشرف أطروحة جامعية

الشرباتي، عبد العزيز أحمد

الجامعة

جامعة الشرق الأوسط

الكلية

كلية الأعمال

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2021

الملخص الإنجليزي

This study aims to study the effect of applying total quality management on organizational performance in the aluminum industry sector in Jordan.

Hundred forty questionnaires were distributed to 14 goals to achieve the goal of the study.

Hundred twenty-two valid questionnaires were retrieved, which were analyzed using SPSS software.

The regression test was used to test the study hypotheses.

The study found that there is a high area for quality management and organizational performance in the Jordanian aluminum industry, as the aluminum industry companies are highly applying total quality Management and organizational performance.

The results showed that there is a relationship between the elements of overall quality and organizational performance.

The results showed that there is an effect of total quality management in achieving organizational performance in general, as there was a statistically significant effect of overall quality (except high management commitment and employee empowerment) on organizational performance.

In addition, this study recommends applying the concept of comprehensive management in other industrial sectors in Jordan because of its positive effect on achieving organizational performance.

التخصصات الرئيسية

إدارة الأعمال

عدد الصفحات

103

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

العربية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-1407366