الإدارة الاستراتيجية للموارد البشرية ودورها في تحسين الأداء التنافسي: دراسة حالة عينة من فروع الوكالات البنكية بعين وسارة ولاية الجلفة

الملخص EN

This study aims to highlight the extent to which organizations are aware of the role of strategic human resources management in improving their competitive performance in its dimensions (quality, innovation, flexibility, client, cost).

it was applied to the banking agencies in Ain Oussera-Djelfa province.

fifty-one questionnaires were distributed.

SPSS was used for data analysis.

the study found that strategic human resources management plays an important role in increasing the efficiency of competitive performance amid environmental changes and increased competition among organizations.