The role of artificial intelligence in improving service and strengthening tourist experience in Egypt
المؤلفون المشاركون
Ibrahim, Jala Mursi
Abu al-Saud, Izzat
المصدر
Research Journal of the Faculty of Tourism and Hotels
العدد
المجلد 2022، العدد 11، ج. 2 (30 يونيو/حزيران 2022)، ص ص. 821-855، 35ص.
الناشر
جامعة المنصورة كلية السياحة و الفنادق
تاريخ النشر
2022-06-30
دولة النشر
مصر
عدد الصفحات
35
التخصصات الرئيسية
الموضوعات
الملخص EN
Artificial intelligence is the most recent trend in technology and has received considerable attention, especially in the tourism and hospitality industry.
AI enhances tourism services and acts as an effective complementary dimension to the future of tourism.
The emergence of artificial intelligence makes travel arrangements easier than before, as helps tourists to make a series of decisions about their future trips, for example, choosing a destination, transport, accommodation, and other activities.
These decisions will have a significant impact on the tourist experience.
Moreover, AI allows travelers to learn about their behaviors, interests to inclinations.
Gone are the days to consult a travel agent, meet him physically, and indulge in an endless chain of troubling phone calls to inquire about travel arrangements.
Hence, Artificial intelligence is a major complement to a travel agent and not a hindrance.
Artificial intelligence also plays an increasingly important role in the hospitality industry because of its ability to carry out traditionally human functions very precisely at any time of the day, which leads to saving significant money, saving time, eliminating human error, and delivering superior service.
Accordingly, this study depends on the quantitative approach through distributing questionnaires to obtain rich and detailed information about the respondents' perceptions and attitudes toward Artificial intelligence, as well as identifying the role of artificial intelligence in improving service and strengthening the tourist experience during three phases are pre-visit, visit, and post-visit.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Abu al-Saud, Izzat& Ibrahim, Jala Mursi. 2022. The role of artificial intelligence in improving service and strengthening tourist experience in Egypt. Research Journal of the Faculty of Tourism and Hotels،Vol. 2022, no. 11، ج. 2, pp.821-855.
https://search.emarefa.net/detail/BIM-1412918
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Abu al-Saud, Izzat& Ibrahim, Jala Mursi. The role of artificial intelligence in improving service and strengthening tourist experience in Egypt. Research Journal of the Faculty of Tourism and Hotels No. 11, ج. 2 (Jun. 2022), pp.821-855.
https://search.emarefa.net/detail/BIM-1412918
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Abu al-Saud, Izzat& Ibrahim, Jala Mursi. The role of artificial intelligence in improving service and strengthening tourist experience in Egypt. Research Journal of the Faculty of Tourism and Hotels. 2022. Vol. 2022, no. 11، ج. 2, pp.821-855.
https://search.emarefa.net/detail/BIM-1412918
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
-
رقم السجل
BIM-1412918
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر