تطوير أداء إدارات التعليم بالمملكة العربية السعودية لتحقيق الميزة التنافسية : نموذج مقترح

الملخص EN

Objectives of the study: The study aimed to identify the reality of directorates of education performance in the Kingdom of Saudi Arabia to achieve competitive advantage in five dimensions (Cost- Quality- Flexibility- delivery time - Creativity), clarify the difficulties that encounter the development of directorates of education performance in the Kingdom of Saudi Arabia to achieve a competitive advantage, and identify the requirements of directorates of education performance in the Kingdom of Saudi Arabia to achieve a competitive advantage,.

Methodology: The descriptive survey approach.

Sample of the study: The sample of the study consists of two categories: the first category includes the heads of departments in the directorates of education: (Riyadh- Hail- Hassa- Makkah- Jizan) in the Kingdom of Saudi Arabia totally (215).

The second category includes the directors of education and their assistant directors in the same five directorates of education totally (10).

Tools of the Study: Two tools were applied for data collection: the first tool is the questionnaire about the reality of directorates of education performance in the Kingdom of Saudi Arabia to achieve competitive advantage which was applied to the category heads of departments, the other tool is the (interview) which was held with the category of the directors of education and their assistant directors.

Main Results: The study revealed the following main results:  The concept's degree of (the reality of directorates of education performance in the Kingdom of Saudi Arabia to achieve competitive advantage) was moderate.

The dimension of (the reality of delivery time) was ranked first with a high-performance degree, the other ranks from the second to the fifth are the other four dimensions (the reality of flexibility, the reality of cost, the reality of quality, the reality of creativity) respectively with a moderate performance degree from the opinions of the study sample of the heads of departments.

 The study members moderately agree on the existence of difficulties to achieve the competitive advantage in the directorates of education; whereas all dimensions of the concept obtained moderate difficulty degrees.