The impact of work environment on job performance at Jordanian industrial firms and the moderating role of discrimination

الملخص EN

In recent times, organizations came closer to understanding the concept of work environment and how it should be established for the sole reason of employees' comfort, motivation and safety.

The purpose of this study is to investigate how work environment variables (the physical, psychological, social and administrative work environment) influence the employee's performance with the moderating role of discrimination.

In efforts to accomplish this objective; the study has adapted the quantitative technique of analysis.

The target population for this study is the employees in Jordanian industrial enterprises.

The 201 employees from three Jordanian industrial firms were recruited using a stratified random sampling method.

The study employed PLS-SEM using Smart PLS 3.0 to test the inter-relationships among the constructs of interest in the study.

Results of the structural equation modelling (SEM) showed that the relationship between work environment on job performance (task, contextual, and adaptive) is not supported, however; there was a statistically significant influence of work environment on job performance.

Whereas, the moderating effect of both age and gender discrimination was evident and significant on the relationship between work environment and job performance.

It is recommended that the management of these industrial enterprises provide proper focus to the inter-relationships among constructs leading to achieving performance.

The government and policy makers alike should utilize the outcome of this study for the benefits of economic development of the country.