إشكالات حق المستهلك في خدمة ما بعد البيع

الملخص EN

The right to after sales service from the most recognized rights of the consumer under the 09-03 law on consumer protection and fraud, the Algerian legislature to remedy legislative vacuum which was issued by the consumer protection act in 1989.

to achieve the legitimate desires of the consumer because of increased volume and types of goods and services.

but it is necessary to provide after sales services to the maintenance and repair of the product in order to use the product for a longer period, but by reference to the practice in Algeria, we find that most actors don't abide by it, and it is due to a lack of oversight in this area, as well as the absence of consumer culture legal and being able to know his rights and claim his methods.