Aviation rankings' misjudgment : inspiration of Egypt air and cairo international airport cases

الملخص EN

This study aims to make a comprehensive assessment of the three most popular aviation rankings; Skytrax, AirHelp and TripAdvisor from a critical perspective supported by a global field study conducted in the same methodology as these three rankings have been done.

This study is based on the descriptive statistics to analyze field data gathered about EgyptAir and other airlines, Cairo International Airport and other airports and comparing these results with what is published in these three rankings in 2018.

The current study reveals that the results of these three global rankings are characterized by shortcomings and lack of value and unfairness.

Finally, the study suggests a model for fairness and equity in the rankings of airlines and airports.