أثر التهكم التنظيمي علي مستوي الصمت التنظيمي بين العاملين في شركات السياحة المصرية

الملخص EN

Organizational cynicism and organizational silence are negative organizational phenomena that affect the performance of various organizations and threaten their survival and continuity in the work environment, given the many negative effects of these two phenomena.

The study aimed to recognize the impact of organizational cynicism on organizational silence among employees of Egyptian travel agencies category (A).

Field study based on analyzing 391 questionnaires from 460 distributed on random sample from Travel Agencies employees in greater Cairo.

The study found that organizational cynicism affects significantly and positively the organizational silence among travel agencies' employees.

The cognitive dimension was the most influential on organizational silence, followed by the emotional dimension and finally the behavioral dimension.