الدور الوسيط لسلوكيات العمل المضادة للإنتاجية في العلاقة بين الصمت التنظيمي ونوايا ترك العمل: دراسة تطبيقية على العاملين في مديريات الخدمات بمحافظة الغربية

الملخص EN

The aim of the research is to test the role that anti-productive work behaviors can play as a mediating variable in modifying the strength of the relationship between organizational silence and intentions to leave work among workers in service directorates in Gharbia governorate.

the research was conducted on a sample of workers in the service directorates, where the sample size was (360) items and the primary data was collected using a survey list that was distributed to the sample items.

the number of correct survey lists was (296) lists with a response rate of (82%), and the data were analyzed using descriptive and inferential statistics using statistical packages for social sciences (SPSS).

the research reached a set of results, the most important of which is that there is a significant effect of the dimensions of organizational silence on both the intentions to leave work and the anti- productive work behaviors.

there is also a significant effect of anti- productive work behaviors on intentions to leave work, and there is an effect of anti-productive work behaviors in the relationship between all dimensions of organizational silence and intentions to leave work except after the deviant silence.

finally, the research presented a set of recommendations that it is hoped to follow to reduce organizational silence behaviors, reduce anti-productive work behaviors, increase voice behaviors for employees, and reduce the level of employees' intention to leave work in the service directorates in question.