أثر جودة حياة العمل على سلوك المواطنة التنظيمية : دراسة على العاملين بالجامعات السعودية

الملخص EN

The study aimed to identify the impact of the quality of work life on the organizational citizenship behavior of employees in Saudi universities.

recovery rate (91%) the descriptive analytical approach was used, and to ensure the degree of reliability of the data, the Alpha Cronbach test was used, and the study model was built and hypotheses developed based on the literature of previous studies.

the path analysis method was used structural equation modeling to test the hypotheses of the study through the statistical packages for social sciences (SPSS) program.

the results of the study showed a positive relationship between the quality of work life and organizational citizenship behavior.

the study recommended the need for management to give workers more powers and increase their empowerment in the field of work and their participation in administrative decisions and setting goals to create trust, commitment and loyalty towards achieving these goals.