نحو إرساء مبادئ المسؤولية الاجتماعية لتحسين أداء البنوك التجارية: دراسة حالة البنك الخارجي الجزائري BEA وكالة تبسة -46

الملخص EN

The study try to identify the contribution of commercial banks to the principles of social responsibility (for society, environment, employees and customers),the members of the study community is the staff of the Algerian foreign bank BEA were the Tebessa-46-.(30) as questionnaire on the study population.

we use the analytical descriptive approach, as well as the statistical approach were used to arrive at results that would help in judging the bank the use of the statistical program (SPSS 20).

the most important findings of the study are: social responsibility is one of the indicators of performance for commercial banks, so that social performance is no less important than financial performance.