دور قرارات عمليات الخدمة في تعزيز السمعة التنظيمية : دراسة تحليلية في مصرف الرافدين-فرع تكريت

الملخص EN

The study aimed to identify the role played by the decisions of service operations in improving the organizational reputation of Rafidain Bank/Tikrit branch In order to achieve this goal, it relied on the analytical descriptive approach and The questionnaire was adopted as a key data collection tool.

The study is which was a strong correlation between the decisions of the service operations and the organizational reputation of the researched bank.

In addition, the decisions of the service operations had a positive impact on the reputation of the researched bank