أثر ممارسات التمكين على الثقة التنظيمية: دراسة ميدانية في مديرية الصيانة -سوناطراك -بسكرة

الملخص EN

This study aimed to test the effect of Empowerment practices on organizational trust among workers in maintenance directorate - SONATRACH - Biskra.

In order to ascertain the existence of the effect, a questionnaire consisting of (25) items was developed as a tool for data collection, and it was distributed to (80) workers, and (66) valid questionnaires were retrieved for analysis.

After testing the validity and reliability of the questionnaire, the data were statistically processed using (spss).

The results revealed a statistically significant effect of Empowerment practices on organizational trust.

In addition, there is a statistically significant effect of each dimension of Empowerment practices (Delegation of authority, training and motivation) on organizational trust.