إدارة المعرفة كمدخل لتحسين أداء شركات البناء والتشييد: دراسة تحليلية

الملخص EN

Knowledge management is one of the latest administrative concepts because of its human and intellectual capital, and it represents the basis on which project management and development are based and the basis of competitive advantage in construction companies.

this is what causes managers and building experts to light and attention to managing knowledge to improve performance and better practicing the construction industry.

however, many construction companies, especially medium and small enterprises, still do not effectively manage knowledge, with much lost financial burden and waste much experience, information, and knowledge without realizing the importance of lost knowledge and also what it takes to redefine lost knowledge.

therefore this paper aims to study the role provided by knowledge management to improve the performance of construction companies by reviewing the relationship between knowledge management and improving the performance of construction companies in the light of the available literature and previous studies using the descriptive analytical approach to stand on two main axes for any knowledge system applied in the two construction companies are: the effective supporting factors in the knowledge management systems, and the second is the obstacles facing the implementation of the current knowledge management systems.

the result of the study is that supporting the culture of knowledge management, support from senior management, supporting information technology, and training continuous of employees are among the most important critical success factors shown by previous field studies.

the obstacles differ according to the work environment and place of study.

the research hypothesis was confirmed, which is that knowledge management improves the performance of construction companies, as it affects project performance, affecting project performance, company performance, employee performance, and knowledge effectiveness within the company.

this research is the nucleus for decision-makers and those working to develop the performance of construction companies and the setters of strategies and knowledge systems to improve performance and achieve the required final output in the construction industry.