أثر إدارة المعرفة في تحسين أداء المؤسسة الاقتصادية: الدراسة الميدانية المديرية العملية لاتصالات الجزائر–بسكرة

الملخص EN

This study was aimed at identifying the impact of knowledge management on the improved functioning of the operational directorate of Algeria telecom-Biskra.

the descriptive curriculum and the innovative default model, as well as the questionnaire, were used as the main tool for collecting data from the sample (executives and managers).

the SPSS.

V19 programme was used to analyse data.

the study found several findings, the most important of which was the statistically significant impact of knowledge management in improving the performance of the operational directorate of Algeria telecom (Biskra).