تقييم جودة خدمات الرعاية الصحية في المستشفيات من وجهة نظر المرضى: دراسة تطبيقية على الأفراد الذين تلقوا علاج في شمال غرب سوريا

الملخص EN

The study aimed to measure the level of satisfaction in the community about the quality of health care received in the liberated areas of Syria, and the study concluded that the general satisfaction of patients for health care received in the liberated areas is close to acceptable where it reached 2.88 out of 5, as recommended the need to pay attention to the dimensions of the quality of health services inside Syria and to consider it as an integrated system of services by spreading a culture of quality in hospitals.