أثر التعلم التنظيمي في تعزيز أبعاد إعادة هندسة العمليات الإدارية (الهندرة)‎ في المؤسسات العامة الأردنية

الملخص EN

The study aimed at introducing the effect of organizational learning upon the enhancement of the dimensions of re-engineering of administrative processes (Reengineering) in Jordanian public institutions.

To achieve the objectives of this study, a questionnaire was developed and distributed to a sample consistting of (548) subjects.

The study has reached the following results: 1.

There is a statistical significant effect for the strategic organizational learning upon re-engineering of administrative processes.

2.

There is a statistical significant effect for the organizational learning upon re-engineering administrative processes.

The study recommends the need to work on creating an organizational culture that enhances organizational learning strategies, and improves the strategies to the higher desired levels, through the development of skilled workers and provide a vision of a clear strategy for public institutions and objectives, because of their impact in enhancing the engineering dimensions of administrative processes.