Perceptions on the training and development function : an empirical study of selected middle eastern countries

مقدم أطروحة جامعية

Mazraany, Rocks Juzif

مشرف أطروحة جامعية

Abd Allah, Khalid Amin

الجامعة

الأكاديمية العربية للعلوم المالية و المصرفية

الكلية

كلية العلوم المالية و المصرفية

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

الأردن

الدرجة العلمية

دكتوراه

تاريخ الدرجة العلمية

2011

الملخص الإنجليزي

The present study aims to determine perceptions on the training and development function in Middle East organizations.

Using a purposive sample of 150 HR practitioners from Saudi Arabia, Kuwait, Dubai and Lebanon, the study found that there is a perception that candidates for supervisory and management roles are adequately trained to take on their jobs.

However, they were uncertain about the importance accorded to the training and development function and if there are adequate training and development opportunities for employees.

They are also unsure about the sufficiency of the budget allocation for employee training.

The top barriers to the perceived lack of training and development include the adequacy of the skills of the incumbents for their present roles ; the perception that training does not have substantial impact on business goals; and the perceived sufficiency work experience of the applicants.

In general, there was moderate agreement to the present levels of the self-management competencies of results delivery / orientation, flexibility, self-mastery, creativity, and critical thinking.

In addition, customer management competencies which were perceived to be strongly prioritized are smooth interpersonal relations, team leadership, managing customer relationships, and optimizing people’s potential.

Moreover, moderate priority was associated with the customer management competencies of performance management, communicating effectively, and customer centricity.

On business management related competencies, quality focus was perceived to be a strong priority.

Moreover, developing the business, business planning, management of projects and resources and entrepreneurial orientation are moderately prioritized.

The strategy management related competencies of strategic planning and development and adapting to management are moderately prioritized, as perceived by the respondents.

In summary, all of the competencies on average were moderately prioritized by Middle Eastern companies as perceived by the present sample.

There were also differences in the perceived effectiveness of training and development best practices are implemented among Middle East organizations.

التخصصات الرئيسية

إدارة الأعمال

الموضوعات

• إدارة الأفراد
• القيادة
• الشرق الأوسط

عدد الصفحات

221

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-306674