أثر عناصر التخطيط الاستراتيجي في تعزيز عملية إعادة هندسة العمليات الإدارية في شركة الاتصالات السعودية

الملخص EN

The study aimed at introducing the impact of strategic planning elements upon enhancement of the dimensions of re-engineering of administrative processes (Reengineering) in STC.

To achieve the objectives of the study, a questionnaire was developed and distributed to sample consisted of (472) employee, and Statistical Package for Social Sciences (SPSS) was used for data analysis.

The study has reached the following results.

There is an impact of strategic planning elements in the dimensions of reengineering of administrative processes (Reengineering) which explains (59.4%) of variation in the dependent variable (the dimensions of re-engineering of administrative processes (Reengineering)).

The study recommends the need to work on creating an organizational culture that enhance Strategic planning elements, and improve the strategies to the higher desired levels, through the development of skilled workers and provide a vision of a clear strategy for public institutions and objectives because of their impact in enhancing the engineering dimensions of administrative processes.