Impact of flexible work arrangements on workers' productivity in information and communication technology sector : by Kefah Olyan Al-Rajudi ; supervised by Wasim Al-Habil.

العناوين الأخرى

أثر ترتيبات العمل المرنة على إنتاجية العاملين في قطاع تكنولوجيا المعلومات و الاتصالات : دراسة ميدانية على شركات تكنولوجيا المعلومات و الاتصالات بقطاع غزة

مقدم أطروحة جامعية

al-Rajudi, Kifah Ilayyan

مشرف أطروحة جامعية

al-Habel, Wasim Ismail

الجامعة

الجامعة الإسلامية

الكلية

كلية التجارة

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

فلسطين (قطاع غزة)

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2012

الملخص الإنجليزي

This research aimed to highlight the concepts of flexibility in work and to study the impact of five types of flexible work arrangements on workers' productivity in information and communication technology sector, as an empirical study of the Gaza strip information and communication technology companies.

Using the descriptive analytical approach, the researcher used five variables to represent the flexibility level through the types of flexible work arrangements, supported regulations of the organization, employees' support, management support, and types of work to investigate the impact of these variables on workers' productivity.

In addition, a questionnaire has been developed and tested by a pilot study and then distributed to a sample consisting of 196 employees where 92 % response rate achieved.

The sample was comprehensive by which the whole study population used as the sample.

The collected data was analyzed by statistical methods and processed through the SPSS software.

The most notable finding of the study was the presence of the positive impact of flexible work arrangements on workers' productivity since 65.68 % of the employees agreed on that and 79.91 % of information and communication technology companies'employees agreed with the presence of impact of the types of FWAs applied on their productivity.

While the supported regulations of the organization to FWAs programs had the highest impact, where 81.95 % of the respondents agreed with its impact on their productivity positively.

46.68 % of the respondents disagreed with presence of employees' support to different FWAs programs.

50.81 % of the respondents disagreed with the presence of management support to FWAs which effect on their productivity.

The study recommended that information and communication technology companies should raise the awareness of the management and staff about FWAs programs and its importance and its great effects on employees' productivity.

The researcher recommended companies to support family-friendly organizational culture and to go toward writing companies policies and laws that lay down the applicability of various FWAs and govern the selection processes among the various FWAs.

التخصصات الرئيسية

إدارة الأعمال

الموضوعات

• الموظفون
• فلسطين
• تكنولوجيا المعلومات
• قطاع غزة

عدد الصفحات

118

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-317654