Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking

المؤلفون المشاركون

Wahid, Mihwish
Khan, Qaysar
al-Ayn, Nur May

المصدر

International Arab Journal of E-Technology

العدد

المجلد 3، العدد 2 (30 يونيو/حزيران 2013)، ص ص. 83-89، 7ص.

الناشر

الجامعة العربية المفتوحة

تاريخ النشر

2013-06-30

دولة النشر

الأردن

عدد الصفحات

7

التخصصات الرئيسية

العلوم المالية و المحاسبية

الموضوعات

الملخص EN

The most recent innovation that occurs within the banking sector is electronic distribution of channels i.e., the internet banking.

This innovation has revolutionized and modernized the traditional ways of banking.

Survey was conducted to find out the role of Satisfaction, Security and Risk towards customer's turnover intention from traditional to the internet banking.

Total two hundred and fifty respondents took part in this survey.

The result of the survey showed that the affect of role of there is significant relationship between satisfaction, security, risk and customer, s turnover intention from traditional to the internet banking.

نمط استشهاد جمعية علماء النفس الأمريكية (APA)

Wahid, Mihwish& Khan, Qaysar& al-Ayn, Nur May. 2013. Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking. International Arab Journal of E-Technology،Vol. 3, no. 2, pp.83-89.
https://search.emarefa.net/detail/BIM-340326

نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)

Khan, Qaysar…[et al.]. Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking. International Arab Journal of E-Technology Vol. 3, no. 2 (Jun. 2013), pp.83-89.
https://search.emarefa.net/detail/BIM-340326

نمط استشهاد الجمعية الطبية الأمريكية (AMA)

Wahid, Mihwish& Khan, Qaysar& al-Ayn, Nur May. Role of satisfaction, security and risk towards customer’s turnover intention from ditional to internet banking. International Arab Journal of E-Technology. 2013. Vol. 3, no. 2, pp.83-89.
https://search.emarefa.net/detail/BIM-340326

نوع البيانات

مقالات

لغة النص

الإنجليزية

الملاحظات

Includes bibliographical references : p. 88

رقم السجل

BIM-340326