Learning quality in Switzerland with a special focus on online learning and BFH Bern University of Applied Sciences

المؤلفون المشاركون

Hodel, Thomas
Staub, Timo
Reisner, Annegret

المصدر

أنماط التعليم و معايير الرقابة على الجودة فيها : المؤتمر السنوي السادس للمنظمة العربية لضمان الجودة في التعليم المنعقد في مسقط-سلطنة عمان خلال الفترة 10-11 ديسمبر 2014.

تاريخ النشر

2014-12-31

دولة النشر

الأردن

عدد الصفحات

14

التخصصات الرئيسية

إدارة الأعمال
العلوم التربوية
تكنولوجيا المعلومات وعلم الحاسوب

الموضوعات

• المؤتمرات
• سويسرا

الملخص الإنجليزي

Quality management has many dimensions, especially in a university of applied sciences : It is undertaken by a whole range of professionals in many different environments.

It involves lectures, research papers and consultation projects.

Online and blended learning add even more technical and didactic dimensions to quality management.

Hence the research question of the present paper is two-dimensional: Firstly, how does quality management work in Swiss academia, are there any recurrent patterns ? And, secondly, are these patterns appropriate to online and blended learning ? This research question is addressed in three chapters :  In the first chapter, the present paper provides an overview of current quality management practices in Switzerland.

The focus is on our university, which is BFH University of Applied Sciences in Bern: we consider the motivation for undertaking quality management, the quality management system as a whole, cultural issues and finally also the various details within the system.

 In the second chapter, we provide an overview of the blended learning projects that are currently being offered by BFH and by other Swiss universities.

 In the third chapter, we look at the quality management elements identified in the first chapter and consider if and how they can be applied to the current online courses at BFH.

The analysis will be based on the simple system defined by Donald Kirkpatrick.

The three chapters will allow us to draw some interesting conclusions about best practices in quality control in Switzerland.

These conclusions will be shown in the last two chapters of the present paper.

The present paper is based on a detailed analysis of several documents such as Swiss law and the elearning strategies of several universities, finally also the quality management principles, questionnaires and processes used by BFH.

This detailed analysis was combined with interviews, and the research findings were discussed in several reviews with selected members from the university management.

نوع البيانات

أوراق مؤتمرات

رقم السجل

BIM-599866

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