أثر عدالة التعاملات على سلوك المواطنة التنظيمية : دراسة تحليلية لآراء العاملين في شركات QIZ في الأردن

الملخص EN

This study aimed to analyze the impact of Interactional justice on organizational citizenship behavior in the (QIZ companies in Jordan, according to the opinions of their employees, using descriptive analytical method, were collected theoretical information from desktop sources.

The study found several results was the most important, that the application of Interactional justice in the (QIZ) companies were intermediate arithmetic average (3.55), the level of organizational citizenship behavior among workers in companies (QIZ) was high arithmetic average (3.85), there is a positive relationship between Interactional justice as an independent variable and organizational citizenship behavior as the dependent variable magnitude (61.6%) and interpreted by the independent variable was (38%) of the variance in the dependent variable.