The effect of ISO 9001 and the EFQM model on improving hospital performance : a systematic review
المؤلفون المشاركون
Yousefinezhadi, Taraneh
Muhammadi, Afat
Palangi, Husayn Safari
Sari, Ali Akbari
المصدر
Iranian Red Crescent Medical Journal
العدد
المجلد 17، العدد 12 (31 ديسمبر/كانون الأول 2015)، ص ص. 1-5، 5ص.
الناشر
تاريخ النشر
2015-12-31
دولة النشر
الإمارات العربية المتحدة
عدد الصفحات
5
التخصصات الرئيسية
الموضوعات
الملخص EN
Context : This study aimed to explore the effect of the International Organization for Standardization (ISO) ISO 9001 standard and the European foundation for quality management (EFQM) model on improving hospital performance.
Evidence Acquisition : PubMed, Embase and the Cochrane Library databases were searched.
In addition, Elsevier and Springer were searched as main publishers in the field of health sciences.
We included empirical studies with any design that had used ISO 9001 or the EFQM model to improve the quality of healthcare.
Data were collected and tabulated into a data extraction sheet that was specifically designed for this study.
The collected data included authors’ names, country, year of publication, intervention, improvement aims, setting, length of program, study design, and outcomes.
Results : Seven out of the 121 studies that were retrieved met the inclusion criteria.
Three studies assessed the EFQM model and four studies assessed the ISO 9001 standard.
Use of the EFQM model increased the degree of patient satisfaction and the number of hospital admissions and reduced the average length of stay, the delay on the surgical waiting list, and the number of emergency re-admissions.
ISO 9001 also increased the degree of patient satisfaction and patient safety, increased cost-effectiveness, improved the hospital admissions process, and reduced the percentage of unscheduled returns to the hospital.
Conclusions: Generally, there is a lack of robust and high quality empirical evidence regarding the effects of ISO 9001 and the EFQM model on the quality care provided by and the performance of hospitals.
However, the limited evidence shows that ISO 9001 and the EFQM model might improve hospital performance.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Yousefinezhadi, Taraneh& Muhammadi, Afat& Palangi, Husayn Safari& Sari, Ali Akbari. 2015. The effect of ISO 9001 and the EFQM model on improving hospital performance : a systematic review. Iranian Red Crescent Medical Journal،Vol. 17, no. 12, pp.1-5.
https://search.emarefa.net/detail/BIM-652450
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Yousefinezhadi, Taraneh…[et al.]. The effect of ISO 9001 and the EFQM model on improving hospital performance : a systematic review. Iranian Red Crescent Medical Journal Vol. 17, no. 12 (Dec. 2015), pp.1-5.
https://search.emarefa.net/detail/BIM-652450
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Yousefinezhadi, Taraneh& Muhammadi, Afat& Palangi, Husayn Safari& Sari, Ali Akbari. The effect of ISO 9001 and the EFQM model on improving hospital performance : a systematic review. Iranian Red Crescent Medical Journal. 2015. Vol. 17, no. 12, pp.1-5.
https://search.emarefa.net/detail/BIM-652450
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references : p. 4-5
رقم السجل
BIM-652450
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر