The relationship between the contextual intelligence and managerial staff's practice of change management strategies in the UNRWA-Gaza Schools

العناوين الأخرى

العلاقة بين الذكاء السياقي و ممارسة استراتيجيات إدارة التغيير في مدارس وكالة غوث و تشغيل اللاجئين في قطاع غزة

مقدم أطروحة جامعية

Abu Wadi, Iyad Kamal Muhammad

مشرف أطروحة جامعية

Dahliz, Khalid Abd Abd al-Salam

أعضاء اللجنة

Abu Jarad, Ismail Yunus
al-Habil, Wasim Ismail

الجامعة

الجامعة الإسلامية

الكلية

كلية التجارة

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

فلسطين (قطاع غزة)

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2015

الملخص الإنجليزي

The aim of this study was to explore the relationship of contextual intelligence and the practice of change management strategies for the UNRWA managerial staff.

Therefore, this research was studying the behaviors of contextually intelligent managers (future-minded, influencer, social responsibility, change agent and critical thinking) and the practice of change management strategies in the UNRWA education sector.

To fulfil the aim of this study, the researcher followed the descriptive analytical approach.

This research depended mainly on data collection from primary resources: a questionnaire distributed to the target sample.

The secondary resources were the previous studies, books, papers, reports, and documents from trusted and related websites.

The questionnaires were distributed at a scouting pilot sample of 30 to check its validity and reliability, which proved to be high.

The questionnaires were then distributed to a sample of 229 managerial staff (school principals, deputy school principals and supervisors) working in the UNRWA schools.

The results of the study supported the hypothesized relationships of the existence of significant relationship between contextual intelligence of managerial staff and their practice of change management strategies.

The research showed that the respondents agreed about their practice of the behaviors of contextually intelligent managers (the five behaviors) and they also agreed about their practice of the empirical-rational change strategy and the normative-reeducative strategies but they disagreed about their practice of power-coercive strategy in the UNRWA.

The results also proved that there are significant differences among respondents attributed to the personal and professional traits of gender, age, academic qualifications, and years of experience, location and job title.

The research presented some recommendations concerning the application of contextual intelligence at the workplace and some other recommendations for future research.

The recommendations included increasing awareness of the contextual intelligence concept and its importance and application among other administrative levels in the UNRWA.

It also recommended the design and implementation of appropriate training programs for managers on how to consider and practice contextual intelligence behaviors in their management.The research also recommended developing tools to measure the level of contextual intelligence and incorporate it into the recruitment of potential leaders.

التخصصات الرئيسية

إدارة الأعمال
العلوم التربوية

الموضوعات

• الإدارة
• المدارس
• علم النفس
• المديرون
• فلسطين
• قطاع غزة

عدد الصفحات

158

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-685631