An enhanced model for e-government applications in Iraq

مقدم أطروحة جامعية

Nazim, Zayd Ahmad

مشرف أطروحة جامعية

Naum, Riyad Shakir

أعضاء اللجنة

Viktorov, Oleg
al-Hammami, Ala Husayn

الجامعة

جامعة الشرق الأوسط

الكلية

كلية تكنولوجيا المعلومات

القسم الأكاديمي

قسم نظم المعلومات الحاسوبية

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2014

الملخص الإنجليزي

The application of the e-Government systems differs from one country to another, based on the government strategies and limitations as well as based on the system analysis, features, and complexity.

This research has studied all possible technical factors that affect the citizens' behavior and decisions towards relying on the e-Governments system.

Also it has studied improving Iraq e-Government system based on comparison between Iraq and Jordan e- Government system and benefiting from Jordanian experiment which is considered the oldest in application.

To collect data and develop the model, the researcher used two methods: Primary Research which aimed to distribute questionnaire on Iraqi and Jordanian citizens, and Secondary Research that aimed to study the previous e-Government models in order to outline the weaknesses aspects in them.

Primary Research depends on questionnaire distributed on sample of 500 Iraqi citizens, where 450 questionnaires were collected.

Besides that, the same questionnaire was distributed to a similar sample in Jordan for comparison objectives to determine the gap.

The results of questionnaires showed that most of Iraqi citizens are not satisfied with Iraq e-Government system in several aspects, such as: user interface, service, security, and overall performance of the system.

Also, the results showed that most Jordanians are satisfied with Jordan e-Government system.

Based on previous indications, Iraqi e- Government system framework was developed to meet the Iraqi requirements.

The new framework was introduced, database management system was also indicated besides to represent strategies of system in dealing with official documents instead of traditional methods.

In Secondary Research, many previous e-Government models were introduced and analyzed to indicate their weaknesses and benefiting from them in designing the new model of Iraq e- Government.

The new Iraq e-Government framework will be suitable for application because it is based on avoiding technical problems that face Iraqi citizens.

التخصصات الرئيسية

تكنولوجيا المعلومات وعلم الحاسوب

عدد الصفحات

100

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-694085