Aspects of strategic human resources management and their role in developing competitive advantage : an applied study on the Jordanian mobile telecommunications industry

مقدم أطروحة جامعية

Najiyah, Riham Darwish Mustafa

مشرف أطروحة جامعية

al-Nuaymi, Muhammad Abd al-Al
al-Lawzi, Musa

أعضاء اللجنة

al-Maghribi, Kamil
Husayn, Abd al-Sattar

الجامعة

جامعة الشرق الأوسط

الكلية

كلية الأعمال

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2008

الملخص الإنجليزي

Intense global competition and swiftness of changes emphasize the importance of human capital within organizations, as well as the rapidity and ways of knowledge-gaining of that capital.

This research investigates the role of aspects of Strategic Human Resources Management (SHRM) in the Jordanian Mobile Telecommunications Industry, and their being potential sources of creating company competitive advantage.

The analysis is based on a case study of Zain, Orange and Umniah Telecommunications and the cooperative relationships formed by the company in response to the increasingly dynamic and competitive environment.

After conducting the necessary tests and examinations, Zain, Orange and Umniah proved to be amongst those organizations that are aware of the fact that human resources do make a difference in the performance of the organization.

These organizations acknowledge the significance of their employees in making a difference in their companies and providing the essential ingredient for its competitive advantage through SHRM.

Accordingly, it was evident that a good fit within the organization can lead to several positive benefits.

People are more committed to their organizations, more satisfied with their jobs, and earn more than people who don’t learn to fit in with their organizations.

Furthermore, people who are well socialized, trained and content with the organization they work in are less likely to quit their jobs and more likely to build successful careers within the organization.

The extent to which both organizational and individual socialization, training and human behavior processes support a good person-organization fit will define the extent to which that individual has been successfully integrated within the company and hence considered a source of competitive advantage.

التخصصات الرئيسية

إدارة الأعمال
هندسة الاتصالات

الموضوعات

• الإدارة
• إدارة الأفراد
• المنافسة
• الموارد البشرية
• التخطيط الاستراتيجي
• الأردن
• الاتصالات السلكية و اللاسلكية

عدد الصفحات

73

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-695590