Developing measurement mathematical model in management change and strategic planning using BSC perspectives : case study

العناوين الأخرى

تطوير نموذج قياس رياضي في غدارة التغيير و التخطيط الاستراتيجي عن طريق استخدام محاور الأداء المتوازن : دراسة حالة

مقدم أطروحة جامعية

al-Mtur, Ala M.

مشرف أطروحة جامعية

Nur, Abd al-Nasir

أعضاء اللجنة

al-Nuaymi, Muhammad Abd al-Al
al-Dahiyat, Samir

الجامعة

جامعة الشرق الأوسط

الكلية

كلية الأعمال

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2010

الملخص الإنجليزي

The study aimed at developing measurement mathematical model in management change and strategic planning using BSC perspectives.

Through identify the relation between the financial perspective, agent, internal processes and innovation and renewal evaluations perspectives of the BSC.

In addition, to examine the Mathematical Model to Integrate BSC in to the Change Management and Strategic Planning in all the four areas.

The study instrument is a questionnaire to achieve study goals.

The questionnaire was distributed to study sample which consists of (100) employee; every (20) from the sample was selected from different banks, the first one from Arab Bank, the second one from Jordan- Kuwaiti Bank, the third one from Al-Ahli Bank, the fourth one from Housing Bank and the final one from Jordan Bank.

The results of the study showed the following: The results show that there is a significant relationship on the level ( α ≤ 0.05) between the two means for the sample answer on financial, agents, internal processes and human resources innovation and renewal perspectives, and show that there is a relationship between the four perspectives with low integrations.

For these reasons, the researcher proposed mathematical model measure integration between these perspectives.

The researcher recommended many recommendations, the most important is: The importance of applying mathematical model that proposed by the researcher in the Jordanian banks to facilitate organization to identify the operational factors that drive future success, align their strategic objectives and actions, to create long-term competitive advantage.

التخصصات الرئيسية

إدارة الأعمال
العلوم المالية و المحاسبية

الموضوعات

• المصارف
• الإدارة
• التخطيط الاستراتيجي
• التقييم
• دراسات الحالة
• النماذج الرياضية
• الأردن
• علاقات العملاء
• الأداء

عدد الصفحات

103

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-695620