Building a proposed model for supply chain decisions support system in express shipping companies in Jordan : a comparative analysis study

مقدم أطروحة جامعية

al-Tawaymah, Samiyah Faris

مشرف أطروحة جامعية

al-Nuaymi, Muhammad
Farhan, Hazim

أعضاء اللجنة

al-Zubi, Haytham Muhammad
Aql, Yusuf M.

الجامعة

جامعة الشرق الأوسط

الكلية

كلية الأعمال

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

الأردن

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2011

الملخص الإنجليزي

The main objective of this study is Building A Proposed Model for Supply Chain Decisions Support System in Express Shipping Companies at Jordan.

In order to achieve the objectives of the study, the researcher designed a questionnaire consisting of (41) paragraphs to gather the primary information from a study sample of (61) individuals.

The statistical package for social sciences (SPSS) was used to analyze and examine the hypotheses.

The researcher used many statistical methods to achieve the study objectives, such as simple and multi regressions.

The main results of the study were: 1.

There is a significant impact of decisions support system for supply chain on supply chain decisions at level (α ≤ 0.05).

2.

There is a significant impact of availability of the system-oriented data to support decision and perceive their benefits on supply chain decisions at level (α ≤ 0.05).

3.

There is a significant impact of sharing ideas and information with customers, suppliers and perceive its benefits on supply chain decisions at level (α ≤ 0.05).

4.

There is a significant impact of exchanging data electronically with customers and suppliers and perceive its benefits on supply chain decisions at level (α ≤ 0.05).

5.

There is a significant impact of cooperation and coordination with customers and perceive their benefits on supply chain decisions at level (α ≤ 0.05).

6.

Through the results reached by the researcher from the descriptive analysis items and variables of the study indicate the importance level of study variables.

Therefore, building a proposed model follow the normative approach and “what if " approach.

The main recommendations of the study were: 1.

Recommends express shipping companies to apply the supply chain business process, including: instructions for planning, forecasting and cooperation.

2.

The express shipping companies must establish supply chain relationships (cooperative and / or strategic alliances) with main customers and suppliers, on the basis of trust and cooperation to maximize the utilization of resources, and sharing of benefits arising among themselves and with beneficiaries of the services provided.

التخصصات الرئيسية

إدارة الأعمال
الاقتصاد و التجارة

الموضوعات

• الإدارة
• التخطيط الاستراتيجي
• الأردن
• نظم المعلومات الإدارية
• الخدمات اللوجستية للأعمال التجارية

عدد الصفحات

126

قائمة المحتويات

• APA
• MLA
• AMA

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-698168