أثر أبعاد التمكين الإداري على السلوك الإبداعي للموظفين في شركة الاتصالات الفلسطينية

الملخص EN

administrative empowerment upon the creative behavior of the employees in the Palestinian Telecommunication Company.Moreover, it aimed to identify the differences in impact of some demographic variables (gender, scientific qualification, years of experience, major and position) upon the level of impact of the administrative empowerment dimensions upon the creative behavior of these employees.The sample of the study consisted of (300) employees (male and female) who were chosen randomly according to their job’s nature.

The results indicated that the value of the calculated significance for the sample of the study is statistically significant at (a≤0.05) on all items (delegation of authority, work team, training and education, effective communication, and workers enhancement) .It showed from the model of Simple Regression Analysis Test of the administrative empowerment impact upon the creative behavior of the employees in the Palestinian telecommunication company that the value of (R²) reached (0.734) , which means that the administrative empowerment illustrates (%73.4) of the variation in the creative behavior and the rest ratio (%26.6) is related to other variables that are not included in the regression model.The study recommended the following: workers should be enhanced physically and financially, and the company is encourage to use other sides and dimensions for the administrative empowerment that are not used in the current model of the study such as: authority delegation, job enrichment, welfare and reduction in formality behaviors.