توظيف المقارنة المرجعية لتقييم أداء العاملين في تحقيق متطلبات الجودة للموارد البشرية : بحث تطبيقي في مكتب المفتش العام مؤسسة الشهداء

الملخص EN

This research aims to determine the role of employee performance evaluation of the achievement of the quality of human resources in the Office of the Inspector General / Martyrs Foundation requirements by employing comparison steps reference with the Office of the Inspector General / Ministry of Higher Education and Scientific Research, has been touching the researchers need the Office of the Inspector General / Martyrs Foundation to apply assess the performance is good for workers and the employment of its outputs to achieve the requirements of the above-mentioned system, and in order to stand on this role we raised the following question President: (is the quality of human resources requirements are achieved through the employment of benchmarking to evaluate the performance of employees in the surveyed?) Organization In order to achieve the goal of the research, and answer the questions of the problem reach researchers through theoretical thought and studies related to the construction of a prototypical scheme supposedly shows the relationship between research variables, it consisted of employee performance evaluation system variable declaratory included four sub-dimensions (the quality of the goal of the system, standards performance evaluation, performance assessment methods, feedback), and the requirements of the quality of human resources as a variable is a response included six sub-dimensions (recruitment, training and development, compensation, continuous improvement, teamwork, satisfaction of internal customer) and variable broker benchmarking consists of four dimensions, namely, ( planning, analysis, integration, implementation) has reacted to these variables to form a frame, which is the research.

Research community of individuals working all in the office of the Inspector General / Martyrs Foundation and the Ministry of Higher Education and Scientific Research across all administrative levels, as was the use of the style of the random sample and that 75 individuals numbered product in the application of research, and the response rate (100%), and used may be resolution as an essential tool in collecting data and information, as well as conducting personal interviews and actual views, and analysis of data was used software (SPSS), through which was obtained percentages and duplicates, and test Alpha Crow Nbach, the coefficient of Spearman correlation, and analysis of simple regression, analysis of the track, and testing Mann-Whitney used to test the hypotheses.

Through the search results which showed that the performance of workers applied in the Office of the Inspector General / Martyrs Foundation lowest average evaluation system and weaknesses in achieving the above requirements compared to the performance of employees in force in the Office of the Inspector General / Evaluation and the Ministry of Higher Education and Scientific Research system as well as the testing and analysis of the results of the hypotheses conclude the researchers said employee performance evaluation system contributes to the quality of human resources requirements and have a greater impact by employing a reference comparison.

And went Find a set of recommendations based on the conclusions reached by including the need to take the two organizations (researched and reference) attention and care more performance evaluation for employees by setting the goal of the system is a high quality and the development of methods and criteria used to rely on its outputs and in collaboration with the consulting office system, particularly the Advisory Office College of management and Economics University of Baghdad, Baz achieve the quality of human resources requirements.