قياس إدراك الطلاب لمستوى جودة الخدمة التعليمية بفروع جامعة الطائف : دراسة تطبيقية على فرع الجامعة بمحافظة الخرمة

الملخص EN

This study aims to measure students' awareness to the level of the quality of educational service in Taif University in Khurma Branch, by identifying the awareness elements of their perception of the quality of educational service , and the levels of performance to identify and know the moral difference quality levels according to the demographic variations.

The questionnaire has been distributed to the sixth and eighth levels of bachelor degree and the fourth level of diploma degree.

The study found that students are completely aware of the constituent elements of the educational quality services.

It also revealed was no difference in performance levels of the components of the educational quality service branch.

The study showed that there were no statistically significant differences for the educational levels of service depending on the branch demographic variations.

The study has also showed the presence of statistical significant differences for the lectures' behavior outside the lecture's rooms, and follow-up academic counseling depending on the specialty variable.