An empirical analysis of banking sector in Pakistan : islamic versus conventional banks
المؤلفون المشاركون
Khan, Muhammad Mahmud Shah
Shafiq, Bushra
IJaz, Faruq
المصدر
International Journal of Islamic Economics and Finance Studies
العدد
المجلد 3، العدد 1 (31 مارس/آذار 2017)، ص ص. 60-93، 34ص.
الناشر
Centre of Political Economical and Social Research
تاريخ النشر
2017-03-31
دولة النشر
تركيا
عدد الصفحات
34
التخصصات الرئيسية
العلوم المالية و المحاسبية
الدراسات الإسلامية
الموضوعات
الملخص EN
Purpose –The purpose of this study is to determine the impact of service quality being provided by the Islamic and Conventional banks on customer’s judgments towards their satisfaction level on different parameters of Islamic banks in the region of Lahore, Pakistan.
Design / Methodology / Approach – A questionnaire was formulated to obtained data from the 300 respondents using a convenience sampling technique.
T-tests, correlation, ANOVA and regression analysis used to test the extent of relationship among service quality (SQL) and customer satisfaction (CS) for the both banking sectors of Pakistan.
Findings–The consequences depicts that there is a strong positiveassociation among SQL and CS in the banking segment.
Further results illustrates that the extent of affiliation among SQL and CS is larger in Islamic banks as contrasted to conventional banks.
Originality / Value / Implications–In Pakistan, there are fewer studies that raised the issue of SQL and CS in Islamic and Conventional banks within in a single study.
Also, as Islamic banking is a new phenomena which is getting increasing market share in terms of market size and deposits, so this comparison is also of great importance.
This study has a number of inferences for bankers, policy makers and academicians.
This principle has been applied in many fields such as contiguity relations, urban schemes, and market regulations.
Today, asymmetric information, externalities and market failures may be considered in this context.
-
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Khan, Muhammad Mahmud Shah& Shafiq, Bushra& IJaz, Faruq. 2017. An empirical analysis of banking sector in Pakistan : islamic versus conventional banks. International Journal of Islamic Economics and Finance Studies،Vol. 3, no. 1, pp.60-93.
https://search.emarefa.net/detail/BIM-788549
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Khan, Muhammad Mahmud Shah…[et al.]. An empirical analysis of banking sector in Pakistan : islamic versus conventional banks. International Journal of Islamic Economics and Finance Studies Vol. 3, no. 1 (Mar. 2017), pp.60-93.
https://search.emarefa.net/detail/BIM-788549
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Khan, Muhammad Mahmud Shah& Shafiq, Bushra& IJaz, Faruq. An empirical analysis of banking sector in Pakistan : islamic versus conventional banks. International Journal of Islamic Economics and Finance Studies. 2017. Vol. 3, no. 1, pp.60-93.
https://search.emarefa.net/detail/BIM-788549
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes appendices : p. 90-93
رقم السجل
BIM-788549
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر