نحو إمكانية تطبيق مدخل 6 SIGMA المرتكز على إدارة المعرفة لتحقيق التفوق التنافسي : دراسة تحليلية لآراء عينة من رؤساء الأقسام في الشركة العامة للإسمنت الجنوبية

الملخص EN

The rapid development of many of the administrative and technical concepts of contemporary led to urge the industrial and service organizations to search for ways and methods and appropriate strategies aimed at achieving excellence and enhance its services and products with its own resources and capabilities.

As a consequence the current study aims to identify the possibility of applying the entrance of 6 SIGMA based knowledge management and their impact on the competitive superiority of business organizations ((a survey of the views of a sample of heads of sections in the Public Company for Cement South)), and the study on a set of assumptions is the Chairperson The entrance to 6 SIGMA main operations: (definition, measurement, analysis, Improve, control) operations related to knowledge management Chairperson: (Creation & Capture, Sharing & Storage, Utilization, evaluation), each has an impact on the competitive superiority and the availability of five basic dimensions are: (Cost, flexibility, quality, delivery, Invention), and to achieve the goal of this study was building a virtual model shows the relationship between variables, the study was adopted in completing the items on the theoretical framework and reference sources and foreign literature relevant to the subject of study, as well as the use of the Internet.

While the application has been accomplished by relying on techniques and tools, the following: (personal interviews, direct observation, form-resolution).

With the data were analyzed using a set of statistical indicators and statistical assistance program (SPSS V.

15), and finally reached the study to a set of conclusions and field theory, which has been invoked for a set of recommendations consistent with these conclusions.