تقييم جودة الخدمة التعليمية من وجهة نظر طلاب كلية العلوم الإدارية في جامعة نجران-المملكة العربية السعودية

الملخص EN

This study aimed to assess the level of quality of educational services at the Faculty of Administrative Sciences-Najran University from students perspective.

The study problem is to know if there difference in the students' perspective about the quality of educational services provided by the Faculty According to the axes of the scientific material , faculty members staff, student activities , physical facilities , and the overall environment.

The study population consists of 2751 students , a deliberate sample was chosen of 104 students based of academic level, sex ,and specialization.

The study use two approaches: descriptive and inferential, data were collected by questionnaire .

After a statistical analysis the main results of The study are:- 1- The quality of educational services in the Faculty of Administrative Sciences was average.

2- There are significant differences between the responses of students about the quality of educational services provided by the College of Administrative Sciences attributed to the variables of the study